Take Control with WorkTrack Service Management

Now you can grow your business, not merely manage it. WorkTrack Service Management makes it easy for you to move any service company — building trade contracting, HVAC/R service, mechanical, electrical or plumbing — from paper to PC  without changing your processes.

WID WO

Get More Work Done: Work Orders

With WorkTrack Service Management, dispatchers schedule and assign work in a split second, updating your technicians on their mobile devices.  Immediate two way communication reduces your customer response time, while improving tech and dispatcher productivity.  Workers enter invoices one and accurately.  Create smart service agreement contracts that auto dispatch and prompt for renewal.  Balance your service agreement and reactive workloads to get more work done.

Smart Scheduling |  Dispatch | Service Agreement | Mobile Work Orders | Mapping & Locations

WID MP

Get Paid Faster: Mobile Payment

When techs generate invoices at the time of service and accept cash, checks or credit cards in the field, you bank the money faster. You also speed up your cash flow, reduce credit card fees and cut bad debt. Synchronizing invoices with your accounting software daily reconciles every payment and keeps your books up to date.
 
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Do Payroll Better: Time Card

WorkTrack Service Management eliminates double entry by communicating with your accounting package. GPS-stamping verifies your technician's hours from the field and increases time-reporting accuracy. So, it's a snap for your office staff to consolidate and approve time cards for a more exact payroll.
 

See Service Management in action - watch our video overviews


Creating Work Orders  (2 min)
Scheduling and Assigning Work  (1 min)
Using the Dispatch Board  (1 min)


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